FREE UK SHIPPING ON ALL ORDERS OVER £60
As a company we are continually working on minimising our environmental impact and take our responsibility to do so really seriously. If you have any ideas on how we can do things better, please get in touch!
Garments are usually shipped from the manufacturer in individual polythene bags but we are working with suppliers to minimise the packaging we use. As such, Wild Stripes® Base Layers are shipped to us from New Zealand in cartons lined with one large bag to protect them from moisture and any other potential nasties that they may encounter on their journey and we have made a choice not to use individual packaging, swing tags or any other fripperies that you might just pull off and throw away!
We only use 100% recycled paper products for our packaging and marketing materials at events, and if you buy over the internet we will dispatch your garments in an Eco poly biodegradable mailer (We get our consumables from The Green Stationery Company who are based in Bath not far from us!). Oh, and our website is carbon neutral (properly, not just carbon credits!), hosted with these guys.
We aim to dispatch all of our internet orders within 24 hours of receipt of payment.
For shipping to our customers in the UK we use good old Royal Mail using their First Class Recorded (Signed For) service which has a delivery aim of 1 day. For all orders we will add a flat rate shipping cost of £4.50 to your order on checkout. HM Forces orders will also be sent using this service, with the same costs.
If you are ordering from Europe we will use the Royal Mail International Signed For service with a delivery aim of 3 days, and will add a flat rate shipping cost of £9.00 to your order at checkout.
If ordering from further afield, we will also use the Royal Mail International Signed For service with a delivery aim usually between 3 and 5 days depending on where you are, and will add a flat rate shipping cost of £12.00 to your order. Please Contact Us if you would like more detail on worldwide delivery times.
Refunds and Exchanges
Wild Stripes® are proud to offer hassle free exchanges. If you inadvertantly order the wrong size, please return your Wild Stripes® Base Layers in an unworn state and we will freely exchange for your preferred size.
We are also proud to offer a no quibble money back guarantee. If for any reason you are unhappy with your purchase then return them to us within a reasonable time of purchase (normally 30 days) and we will give you your money back without fuss!